Tower Host Summer Seasonal (Welcome & Sales)

We are a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred. 

You will be joining a dedicated Tower Host team with a real flair for outstanding customer service, welcoming visitors to Her Majesty’s Fortress, The Tower of London.

This year is an exciting time to join our team as we celebrate the Platinum Jubilee of Her Majesty the Queen at the Tower of London, where a spectacular, colourful, vibrant field of flowers will fill and transform the Tower’s moat – known as Superbloom!

As part of the team, you will be a welcoming presence on Tower Hill and at the entrance, directing and engaging with our visitors, answering questions and helping to enrich their experience.  You will be selling tickets to our visitors, ensuring that they all receive a warm and friendly welcome, whilst providing them with everything they need to ensure they enjoy their visit to the full.

You will also be placed in any of our retail stores providing outstanding service and sales to our customers, you will ensure the smooth operation of the shop and respond promptly and flexibly to customer needs.

You will need to be a team player, who will relish the challenge of a busy working environment and can remain calm under pressure.  You should enjoy exploring new and creative ways of working that add real value to our customers’ experiences.

You’ll be friendly, professional and be able to communicate effectively with all different kinds of people. And above all, you will need to be a dynamic and experienced customer service provider, with a passion for delivering outstanding customer service. 

You will work a roster according to the needs of the business, which will be provided in advance and the shifts will include working weekends and bank holidays and late evenings.

Temporary / Seasonal contracts – Duration: 2 - 5 months
36 hours per week
24 hours per week

If you have recently applied for our Host role then you need not apply again, we will be considering all suitable applications from this campaign.

Please reapply if you were invited for interview previously but had to decline due to other commitments.

Please note we may close the advert sooner if we get the uptake we need, so please apply at the earliest date possible.

Interview date to be confirmed. 

Role start date – Summer 2022