Membership Services Administrator

We are a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred.

As a charitable organisation, our members are essential to our growth and to achieving our strategy. In these roles, you’ll be providing excellent customer service to our members over the phone and by email to ensure they can make the most of their membership. You will also support the Member Services team with essential processes, such as selling, renewing, and cancelling memberships, changing member details, data cleaning, and fulfilling mailings.

You will be an excellent communicator with experience of providing exceptional customer service and with a desire to improve satisfaction scores. You will be an analytical problem solver with strong attention to detail who can learn quickly and adapt to changing priorities.

Salary:                      £22,930 pro rata               

Closing date:          16th February 2023 at 11:55pm

Please note that interviews are taking place on site at Hampton Court Palace on Monday 20th February 2023 

We have adopted a hybrid model of part working from home and part working from site - we are open to discussing what best works for individuals whilst also delivering the business requirements.