Events Coordinator

Kensington Palace, Banqueting House, and Kew Palace 

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle.  We are a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred. 

We currently have one Events Coordinator position based at Kensington Palace. 

Reporting to the Senior Operations Events Executive you will be joining an extremely busy team whose main responsibilities are maximising income while ensuring the palace and its day visitors are not detrimentally affected by our activities.  We are a friendly and efficient team that consistently produces high-end events to delight our clients. We are seeking an individual with the same enthusiasm, with an interest in events and working in heritage spaces. 

In this role you will be the first point of contact for external and internal clients. You will be efficiently gathering information to form client contracts, invoices and tour packages, liaising with clients via phone and email. You will ensure and key documents are signed, that accurate data is input to the event management diary, and liaise with suppliers for information pre-event and post-event for commission purposes. Therefore, an excellent phone manner is required along with strong written skills.  

We are interested in candidates who have strong administration skills who may be looking for their first role in the Events industry.  Your main role will be to support the team by delivering high-quality administrative support.   

To succeed you will need to be a proactive individual who is calm under pressure and has an efficient and diplomatic approach in dealing with our high volume of internal and external customer queries. You will need to possess excellent IT skills in Microsoft Word and Excel, be able to manage databases and spreadsheets as necessary, maintain filing systems, and have a flair for written communication. A good knowledge and understanding of the events industry would be beneficial.