Membership Sales & Acquisition Executive

Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.

Marketing & Membership
Hampton Court Palace
Established/Permanent
£28,810
Per Annum
Full time, 36 hours per week, Monday - Friday

We are a team of people who love and look after six of the most wonderful palaces in the world. We create space for spirits to stir and be stirred.

As a charitable organisation, our members are essential to our growth and to achieving our strategy. In this Member Sales and Acquisition Executive role, you’ll be responsible for driving the growth of membership through profitable face to face acquisition at our palaces.

This will include working closely with other internal stakeholders to agree sales targets, ensuring membership is represented and promoted across our palaces, and acting as the primary liaison between Front of House teams and Membership. Alongside the Membership Development Manager, you will own and develop an effective membership training programme for Front of House teams, develop and provide accurate reporting against performance, create and manage POS collateral, and support the wider Membership team with sales-related activity.

Benefits include:

  • Hybrid working
  • Enhanced holiday entitlement
  • Generous Employers Pension Contributions (up to 11%)
  • Annual Pay reviews & Bonuses
  • Critical Illness Cover & Life Assurance
  • Family friendly policies and benefits
  • Staff discounts and membership to all palaces

You will have strong sales, training and customer service experience relating to subscriptions or membership schemes and marketing experience would be advantageous. This role would suit someone who is target driven with strong analytical and reporting skills (advanced in Excel). This is an exciting opportunity to grow the membership base of Historic Royal Palaces, so being proactive, highly organised, and an excellent communicator and influencer is essential.

Closing date:            Sunday 4th December

Interviews:               Monday 12th December

We have adopted a hybrid model of part working from home and part working from site, we are open to discussing what best works for individuals and their work life balance whilst also delivering the business requirements.

Find out more and apply by visiting www.hrp.org.uk/recruitment

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce.  Applications are welcome from candidates regardless of their background.

Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce.  Applications are welcome from candidates regardless of their background.

This vacancy is closed to applications.