Seasonal Admissions Assistant (Ticketing Sales)

We are looking to recruit a number of full-time and part-time staff to join the Admissions Team in March in preparation for the busy spring and summer holiday period.
You will join a team that has been trained to create a world-class visitor experience.

Whether you’re selling tickets or fielding questions on all aspects of the palace and its gardens, you’ll look to provide the highest level of customer care at all times.

Confident, outgoing and flexible, you will already have experience of working in a customer facing role and be confident using ticketing systems. You will have demonstrated a commitment to maximising income from all avenues including tickets sales, donations, gift aid and membership, whilst ensuring that every visitor receives a 5 star service.  You will not be afraid to show initiative and strive to exceed both service levels and sales targets. In addition to the above, you will also have experience of queue management and managing visitor flow, particularly in areas which experience a high footfall, such as the Magic Garden and the Maze.

Naturally, you’ll have great people skills and GCSE-educated (or equivalent). A first aid qualification would be desirable, and the ability to stay calm whilst working in a busy, fun, sometimes challenging family friendly environment is definitely a bonus.